Key Account Manager “Diagnostics & Disposables”Germany, Karlsbad - Ittersbach
The Datwyler Sealing Solutions is a leading supplier of customer-specific sealing, closure, and packaging solutions to global market segments, such as the Automotive, Health Care, Civil Engineering, and Consumer Goods industries. We are always looking for talented, highly qualified employees at all levels of our organization. Datwyler offers the opportunity to join exciting industries and to be part of a highly esteemed brand. From production staff to client advisors, from technology experts to design engineers, from China to Mexico: at Datwyler, our employees will experience diversity in a way that only an international company can provide. We focus on helping talents reach their full potential – professionally and personally. Our working environment is shaped by our values and beliefs: we are entrepreneurs, we bring value to our customers, we excel in what we do and we have respect for others. With 17 operating sites and around 6,000 employees, Datwyler Sealing Solutions generates an annual revenue of approximately CHF 750 million. Based on a strategic decision, we are looking for a…
Key Account Manager “Diagnostics & Disposables”
Your main area of responsibility is to maintain a best-in-class Customer Relationship Management. Being the primary point of contact for your customer, you guarantee an outstanding and reliable service experience for high-level customer satisfaction. For Customer Portfolio Management, you manage and develop new business within the account portfolio, utilizing Strategic Account Management and Market Strategy instruments, and ensure a flawless collaboration and communication with all departments within the value chain. In addition, you negotiate commercial agreements compliant with the segment’s targets. For Budget Setting and Achievement, you set budget targets and secure the achievement of budget figures by monitoring KPIs and performing Forecast Management. For Market Strategy, you provide customer, market, and competitor information, support the Head of Sales of “Diagnostics & Disposables” in strategy planning, and translate the segment strategy into respective market strategy by developing the Strategic Account Model (SAM Plan) for your customer portfolio and execute it on focused action.
You have a bachelor degree and relevant work experience in the medical device or pharma packaging industry as well as robust knowledge of respective customer base and market and the product life cycles applied in drug and device development. A thorough and up-to-date knowledge of marketing, sales, and new business development processes is a plus. You love to solve problems, to perform research, and to dive into new projects in order to exceed customers’ expectations. You have good communication, teamwork, leadership, and project management skills, show strategic efficiency, pro-activity, strong commitment and enthusiasm, and you are willing to travel (70%) within Europe and occasionally overseas.
In this function, you are part of the Global Sales Team, reporting directly to the Global Head of Sales Diagnostics & Disposables. You are home-office based.
People make all the difference… You are a self-driven personality, motivated to achieve results. You are a person who readily builds relationships of trust with your stakeholders at all levels of the organisation and wins them over by a positive attitude, professional expertise in project management, and strong organisational skills. You have both leadership and teamwork skills that equip you to find the right tone for your stakeholders from all hierarchy levels and educational / cultural backgrounds when assessing their work output and providing them with directions.
We offer you the opportunity to utilize your work experience and implement your innovative ideas in a specialized, future-oriented company. In case you are interested, please send your application to:
Dätwyler Sealing Solutions, Peter Käslin, Vice President Human Resources